Delivery & Collection Terms

At Dreytech, every refurbished Apple device undergoes a comprehensive inspection, professional refurbishment process, and quality assurance testing before delivery.

Devices are supplied with our warranty coverage and a detailed device condition report where applicable.

Orders are processed after payment confirmation. In-stock products are typically prepared and dispatched within 1–2 business days.

Delivery timelines may vary depending on your location within Ghana.

While we work with trusted delivery partners, delays caused by courier services, weather conditions, public holidays, or unforeseen circumstances may affect delivery times.

We deliver nationwide across Ghana.

Delivery charges are calculated based on your location and order size and will be displayed before checkout is completed.

From time to time, Dreytech may offer free delivery promotions for selected products, locations, or order values.

Customers are advised to carefully inspect their package before accepting delivery.

If the package shows any of the following signs, please refuse the delivery and immediately notify the courier representative.

Where possible, request that the courier records the issue before the package is returned. This helps us resolve replacement or insurance claims more efficiently.

If the courier is unable to reach the recipient using the provided contact information, additional delivery attempts may be made.

Orders that remain undeliverable or unclaimed may be returned to Dreytech.

Any additional shipping costs resulting from incorrect delivery information or repeated delivery attempts may be charged to the customer.

Products will be delivered to the address provided during checkout.

The recipient, or an authorized representative acting on their behalf, must be available to receive and sign for the package.

Once delivery has been confirmed by signature, OTP verification, or courier confirmation, responsibility for the product transfers to the recipient.

Customers submitting devices for repair may choose one of the available collection or delivery options.

Customers are responsible for backing up their data before submitting devices for service. Dreytech is not liable for loss of personal data during diagnostic procedures, repairs, software restoration, or device replacement.

Customers will be notified once repairs have been completed.

Devices should be collected within 30 days of repair completion unless alternative arrangements have been agreed upon.

Devices left uncollected beyond this period may be subject to storage fees.

Refurbished devices and eligible repairs include a limited warranty covering defects related to workmanship and installed parts.

Full warranty terms are available upon request and may vary depending on the service or product purchased.

The warranty does not cover:

For security purposes, customers may be required to provide proof of ownership before a device can be serviced, released, or collected.

Dreytech reserves the right to refuse service where ownership cannot be reasonably verified.

For delivery updates, repair status inquiries, or support requests, customers can contact Dreytech through our official phone numbers, website, email, or social media channels.

Our goal is to provide transparent, reliable, and professional Apple device services across Ghana.